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eva_l's avatar
eva_l
New member | Level 2
3 years ago

How to delete old eMail from my account?

Dear all,   I am running the Basic plan and want to access it from my MacBook and my iPhone using the App. Long ago, I once created an account using an eMail that does no longer exisit.   I just ...
account access
Account Settings
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey eva_l, thanks for posting to the Dropbox Community.

 

Can you please clarify what you'd like to do? Do you want to change the email address associated with your old Dropbox account?

 

And would you mind sending us a screenshot of the email you received about the old and the new emails?

 

Once I have this info, I'll be able to assist you further.

 

Thanks!

  • MDH1's avatar
    MDH1
    New member | Level 2
    3 years ago

    Hi, 

    I have an old drop box account and I also have a shared drop box account. I want to delete the email on the shared account and use the email on my old account. Every time I try and use my email it says already exists. If I delete my old account. with the email also be deleted the database and will I be able to use it for the shared account? 

    • Здравко's avatar
      Здравко
      Legendary | Level 20
      3 years ago
      MDH1 wrote:

      ... If I delete my old account. with the email also be deleted the database and will I be able to use it for the shared account? 

      Hi MDH1,

      Yes, exactly. In your situation that should work. Before that, keep in mind that once an account gets deleted nothing contained there can be restored; save in advance all things you may want keep. 😉

      Good luck.

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