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usernameusername123's avatar
usernameusername123
Explorer | Level 4
2 years ago
Solved

I Accidently Deleted the Account Associated With My Work HelloFax/Dropbox Fax Account

I paired down my email acounts, I had three I was using daily. The email account I used for the hellofax / dropbox fax account was a gmail account and I removed gmail from that google account, thinki...
account access
Account Settings
security
  • usernameusername123take2's avatar
    usernameusername123take2
    2 years ago

    Update! I was able to add gmail back to the google account; and logged in here with that account. And I got in! Phew! Thanks for quick response 

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi usernameusername123, thanks for bringing this to our attention.

 

Do you have the ticket ID from when you contacted the support team to locate it on our system?

 

This will help me to assist further!

usernameusername123's avatar
usernameusername123
Explorer | Level 4
2 years ago

It doesn't give a ticket number, only says it was submitted successfully; here is the screenshot

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