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jetter100's avatar
jetter100
New member | Level 2
8 months ago

I can no longer log in because of the new "games" captcha

I have been using the Dropbox free account for several years now. However, I am currently no longer able to log in to the site because the login puzzle is not working. This cost me a total of 30 minu...
account access
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Hans1903's avatar
Hans1903
Explorer | Level 4
8 months ago

Hey Hannah,

I am owner of two accounts. One private and one sharing with other people. Both show all maps only but nearly all files are not visible anymore or gone. Recently uploaded, today, files are visible but previous uploaded files not visible in both accounts and the mobile app.

There were visible a while ago, so what Update has been done that caused this.

And please make the captcha working with Firefox iso Edge only 

Regards 

Hans 

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 months ago

Hans1903, can you please check your Events page on both Dropbox accounts and let me know if you see any events there that explain what happened to the rest of your files?

When was the last time you could see all of your content on www.dropbox.com?

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