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Naresh dhama's avatar
Naresh dhama
Explorer | Level 3
2 years ago

I cannot access my old account in Dropbox

Sir i cannot Access my 2 old account in drombox what i do sir help me sir but i rembrer my passward

1 Reply

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Hey Naresh dhama, sorry to see you're having an issue accessing your old account.

     

    Can you give us some more info on why you can't access it?

     

    You mentioned that you remember your password, do you not have access to the email then?

     

    Keep me posted.

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