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Forum Discussion
Tushar3
4 years agoExplorer | Level 3
I forgot the email address I used for a Dropbox account. What can I do?
Long ago i created a dropbox account when i purchased new device. Now i do not remember the email i used. How will i be able to know which email i used? I can recall the keywords of my email.
Mark
Super User II
4 years agoThe only way to find out is to check emails for messages from no-reply@dropbox.com
Dropbox support wont be able to find accounts unless you know the email. Also, please note that unless you logged in within the past 12 months the account would have been deleted for inactivity.
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