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Tushar3's avatar
Tushar3
Explorer | Level 3
4 years ago

I forgot the email address I used for a Dropbox account. What can I do?

Long ago i created a dropbox account when i purchased new device. Now i do not remember the email i used. How will i be able to know which email i used? I can recall the keywords of my email.
account access
Account Settings
security
Rich's avatar
Rich
Icon for Super User II rankSuper User II
4 years ago
croine_ wrote:

old dropbox files on email can i retrieve them 

If you remember your password or still have access to your email address and can reset your password, you can try to sign in to the account. As long as it hasn't been idle for more than a year, it should still exist. If the account has been idle for more than a year then it would have been deleted due to inactivity and cannot be recovered.

croine_'s avatar
croine_
New member | Level 2
4 years ago
Thanks for your reply. It's more than a year and an old email address.. was thinking it was gone bit taught might be a way around it

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