I have lost access to my paid Dropbox account

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ijn wrote:

He accepted UserB's invitation, and all was good until UserB deleted the folder he had shared with my client. Now, my client has lost access to his Dropbox account. This appears to be a flaw in how Dropbox manages access rights, no?

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No. It's a misunderstanding of what your client was accepting when they received the invitation. They believed they were just accepting access to a shared folder, when in fact they were invited to and joined a Dropbox Business team account. Doing so merges their account into the team account, effectively making the team the owner of their account.

The folder isn't what was deleted. The team admin removed your client from the team, which results in the account being deleted. If the intent was to keep the account active and turn it back over to the original owner, it needed to be converted back to an individual account. The account can be restored as long as it's within seven days of the deletion, after which the account cannot be recovered. Once restored, the admin can convert it.