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I lost access to my email, now I can't login to my Dropbox account
Hi!
tried to reach my deopbox account and realized (as so many others) that an additional six digit code had to be provided in order to log in. The problem is that the email connected to my dropbox...
walter.. finally I got authorization mail and restore my account evenif still I don't know how it works at this time... any way thanks to your effort.
best regards,
Jay
Dropbox Community Moderator
Dropbox Community ModeratorHi emwthsv, thanks for bringing this to our attention.
I’d recommend getting in contact with our support team directly to look into this matter in more detail.
You can do this by opening an incognito/private browsing window, while not signed into any account, and accessing this link.
From there you should be able to contact support. Make sure to pick an email to which you can receive and send emails from.
Once you get a ticket ID from the automated response sent via email in a few minutes, please let me know the number here so I can locate it in our system.
