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thetompi's avatar
thetompi
New member | Level 1
10 months ago

I'm being asked to enter a valid email address on my Android mobile app and I can't sign in.

Hi everyone. I get "Please enter a valid email address." on android 5.1.1. The email eddress is good, on a desktop pc, i can login. I've tried everything, even changed the ROM on the device. Please h...
account access
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cguerra's avatar
cguerra
New member | Level 2
5 months ago

Hey, im having this same exact issue on the same device, was a solution ever found? 

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    5 months ago
    cguerra wrote:

    im having this same exact issue on the same device, was a solution ever found?

    Have you done what has already been suggested? 

    Also, is this an app? If so its not supported if you are using 5.1.1 - the minimum working requirements are Android 9 and higher: https://help.dropbox.com/installs/system-requirements#The-Dropbox-mobile-app 

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