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macotek's avatar
macotek
New member | Level 1
2 years ago
Solved

I'm getting an error when trying to leave from Dropbox Team.

Hello, I have been under a Dropbox team account and recently, the admin stopped paying, leaving me unable to edit my files. The account is in a locked state, and according to that being the case, I c...
account access
  • Nancy's avatar
    Nancy
    12 months ago

    Hey macotek! I've just logged you a ticket, so that we can check this internally.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey macotek, thank you for your patience!

It seems this is a known issue for some of our users, however our Team is aware and actively working on a fix.

I'll make sure to update this thread once it's resolved. Thank you! 😇

macotek's avatar
macotek
New member | Level 1
12 months ago

Is there any way you can convert my account to standard? I do not have contact with the team leader anymore, and I asked him months ago to remove me before this. I am in desperate need to use Dropbox for my business. This is causing me delays. 😥

 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    12 months ago

    Hey macotek, can we send you an email, so we can take a closer look into this for you?

      • Nancy's avatar
        Nancy
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        12 months ago

        Hey macotek! I've just logged you a ticket, so that we can check this internally.

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