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Forum Discussion

callmedeans's avatar
callmedeans
New member | Level 2
4 months ago

I'm not receiving the email to reset my password

Do you have access to the email linked to the account? (Yes) Are there any devices connected to your Dropbox account? (Phone) Question or Issue Im signed out of my dropbox account and can...
account access
emails
security
callmedeans's avatar
callmedeans
New member | Level 2
4 months ago

Ticket #25432832

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 months ago

Thanks for the ticket number, callmedeans! I was able to find it in our system and I’ve left our team an internal note on your behalf. 

They’ll review your case and further help.

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