Forum Discussion

Aeouhtns's avatar
Aeouhtns
Explorer | Level 4
12 months ago

Is it possible to see what date a device was unlinked?

In the security tab, it is possible to see the date/time of most recent activity for linked devices. But this information does not appear for unlinked devices. Is it possible to find the date/time a device was unlinked?

 

Thanks in advance.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff

    Welcome aboard the Community, Aeouhtns! Hope you’re doing well. 

     

    In short, this info isn’t available, I’m afraid. 

     

    When a device is unlinked from your Dropbox account, it will no longer show under the “Devices” section of your Security tab, and no info linked to it will appear either. 

     

    If you need something else though, I’ll be here.

    • Aeouhtns's avatar
      Aeouhtns
      Explorer | Level 4

      Thank you so much. Is it possible to download the complete log information for my account?

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff

        Hi again, Aeouhtns! Since we don’t have any account visibility on the forum, I’d suggest logging a ticket with our support team instead, as they may be able to provide something more on this (I can’t guarantee it though). 

         

        To open a ticket with them, please go to this page and send me the ticket number that you'll receive afterwards.

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!