Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

teranisi's avatar
teranisi
Explorer | Level 4
8 years ago
Solved

Issue with the Dropbox application v52 (freezing/ crashing) on Mac devices.

Recently I noticed Dropbox.app is not running on my MacBook Pro (El Capitan). When I run following command on a terminal,   $ /Applications/Dropbox.app/Contents/MacOS/Dropbox   many message...
desktop
security
Team admin
  • Lucio's avatar
    Lucio
    8 years ago

    OK! Would it be possible for any of you that presented this issue to give this beta a try and report back here whether or not the issue persists for you?

     

    Thanks!

PeteDav's avatar
PeteDav
Explorer | Level 4
8 years ago

N.B. it didn't seem to fully work at first but started to recover and then by second restart was fully functional again.

 

liannelli's avatar
liannelli
Explorer | Level 4
8 years ago

Yes, it happened the same to me: the first time after following an advanced reinstallation the app crashed but then, after rebooting the system, everything worked fine.

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!