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teranisi's avatar
teranisi
Explorer | Level 4
8 years ago
Solved

Issue with the Dropbox application v52 (freezing/ crashing) on Mac devices.

Recently I noticed Dropbox.app is not running on my MacBook Pro (El Capitan). When I run following command on a terminal,   $ /Applications/Dropbox.app/Contents/MacOS/Dropbox   many message...
desktop
security
Team admin
  • Lucio's avatar
    Lucio
    8 years ago

    OK! Would it be possible for any of you that presented this issue to give this beta a try and report back here whether or not the issue persists for you?

     

    Thanks!

lhac's avatar
lhac
Explorer | Level 3
8 years ago

Thank you, that is what I have done. But the program finds a way to update itself anyway, within 15 min or so, and then it crashes again after the update, which I cannot seem to prevent from happening.

The other "fix" with the clean install by PeteDav did not work either.

k0t2004's avatar
k0t2004
Helpful | Level 5
8 years ago

I can confirm that Advanced Reinstall doesn't work. The app starts crashing right after reinstallation.

 

However I was able to rollback again.

 

The one thing I forgot to mentinon, you need to manually change a version number in DropBox .plist file. Looks like it prevents the app from updating.

 

The file location is /Applications/Dropbox.app/Contents/Info.plist there are two parameters to change: Bundle version and Bundle version  string. I set them to 52.4.58

  • lhac's avatar
    lhac
    Explorer | Level 3
    8 years ago

    That did it in fact! 

    I have now been running in Version 51.4.66 for several hours.

    Let's see if a laterupdate will solve the problems with OS 10.6...

    Thanks!

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