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Forum Discussion
Login not possible due to captcha problem
Starting yesterday evening Dropbox wants me to solve 10 (!) captchas where I have to sit people in certain rows in a room. First of all: Who had this horrible idea? Can you make it even more complicated to access my data?
Second: Even when I solve the captchas the login won't work with Firefox. It did work with Edge - And no - this cannot be a permanent solution.
Please fix this problem or I will have to move to a different platform.
Regards,
3 Replies
- Hannah
Dropbox Community Moderator
Hey Pony_Doctor, thanks for your post and apologies for any inconvenience caused by this.
This issue has been addressed on another thread, which you'll find here.
Our team is aware of it and it's currently being worked on, so make sure to keep an eye on that thread for any updates.
Thanks.
So you are referring me to a thread where there is also no solution and people are complaining about the same problems for weeks?
Wow. That's customer support!
- Hannah
Hey Pony_Doctor, I've referred you to the thread this issue was addressed on, which you'll need to keep an eye on, if you'd like to get updates on the issue.
I hope this clarifies!
