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daveski's avatar
daveski
New member | Level 2
2 years ago

Login Problem

When I try and login to dropbox the system sends the attempt to the other email address I have. I need to be able to login to [removed] where all of my dropbox data is stored. Please send the information to [removed].  Thanks, David

 

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  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    daveski wrote:

    When I try and login to dropbox the system sends the attempt to the other email address I have. I need to be able to login to [removed] where all of my dropbox data is stored. Please send the information to [removed].


    Are you referring to a one-time security code, or maybe password reset information? If so, Dropbox can only send that information to the email address that is associated with your account.

     

    The only way to change the email address on your account is to sign in to the account and update your email address on your Account page. Dropbox cannot change that for you.

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