We Want to Hear From You! What Do You Want to See on the Community? Tell us here!

Forum Discussion

Greenybleach_'s avatar
Greenybleach_
New member | Level 2
3 years ago

My old account email was deleted

Hey there! I got a quick one. When i try to login into old accont (I put my email and password correctly) dropbox wants to receive a confirmation number from my old email account which was deleted ...
account access
security
Rich's avatar
Rich
Icon for Super User II rankSuper User II
3 years ago
Greenybleach_ wrote:
When i try to login into old accont (I put my email and password correctly) dropbox wants to receive a confirmation number from my old email account which was deleted years ago. So can i bring my dropbox to live somehow?

If you don't already have an active device linked to your account, then you'll need access to the email address in order to gain access to your Dropbox account.

 

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!