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MK_7's avatar
MK_7
Explorer | Level 3
2 years ago

Problem while signing-in to bot account without SSO

Hi Team,   We have a bot account created in dropbox and when we are trying to sign in using the bot account, we are not able to login. (Note: The bot account created is a gmail bot account and ou...
account access
FAQ
security
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi MK_7, thanks for bringing this to our attention.

 

I’d recommend getting in contact with our support team directly to look into this matter in more detail.

 

You can do this by opening an incognito/private browsing window, while not signed into your account, and accessing this link. 

From there you should be able to contact support. Make sure to pick an email to which you can receive and send emails from.

 

Keep me updated with any progress!

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