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Deadpool248's avatar
Deadpool248
Explorer | Level 3
3 years ago

Problem with login, says my account is disabled.

Hallo everyone For some reason i cant login to my Dropbox account anymore, although i am sure i use the right Email and passwort. When i got to create a new passwort and enter my Email it says that ...
account access
security
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi Deadpool248, what about the email? 

 

Did you check for any communication from us, to the email address linked to the account? 

Deadpool248's avatar
Deadpool248
Explorer | Level 3
3 years ago
Yes there was just a mail, that my storage is 80% full, nothing more.
  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Can I send you an email, in order for us to have a closer look into this Deadpool248? 

    • Deadpool248's avatar
      Deadpool248
      Explorer | Level 3
      3 years ago
      Yes please, this would be great!
      • Megan's avatar
        Megan
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        I just sent you an email Deadpool248, I'll see you there!

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