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Security code is sent to an email address I can no longer access and I can't log in to my account
My email has changed and I can't log in because the security code is being sent to my old email address that does not exist anymore. I don't have a phone number registered to get a text. I also got a new computer. I'm already logged in on my iPad account, but I'm unable to change my email on the iPad. I saw another post that indicated I could change my email on the browser website but again, I can't log into it in the browser because of the security code being sent to my old email, which I can't see. Please help!
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- Mark
Super User II
I'm already logged in on my iPad account, but I'm unable to change my email on the iPad.
I would strongly suggest getting a copy of your data and saving it somewhere else immediately via the iPad (maybe create a new account and share the folders over) because if you get logged out by accident etc. on the iPad there is a VERY strong chance you wont be able to regain access at all. https://help.dropbox.com/account-access/lost-email-access
- Dell_Dropbox
Community Manager
