We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
sleepy3
3 years agoNew member | Level 2
Signin with Key works when Yubikey is unplugged
I recently set up a YubiKey, and when I plugged in my spare key to set it up, dropbox said that the key was already registered. So then I attempted to sign in with no key plugged in at all and I was able to sign in and bypass two factor.
Am I doing something wrong?
EDIT: nevermind - I did apple’s passkey feature which is why it wasn’t using yubikey.
1 Reply
- Hannah3 years ago
Dropbox Community Moderator
Hey sleepy3, thanks for reaching out to us.
I'm glad you were able to figure out why this happened and resolved the issue.
If you need anything else, please let us know.
Have a great weekend!
About Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!