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DexterJ's avatar
DexterJ
New member | Level 2
9 months ago
Solved

Someone gained access to my account and setup 2FA to block me

Hello, My dropbox account was compromised and they fully locked me out with 2fa. I did not set up the 2fa so I can't kick them out. I just want to close the account. I don't need access.  What ...
account access
security
two factor authentication
  • Rich's avatar
    Rich
    9 months ago
    Faith A wrote:

    There is no support for security breaches.

    Yes, there is. As Mark stated, you can visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for sign in issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.

Faithful Faith's avatar
Faithful Faith
New member | Level 2
8 months ago

That is great information, thank you for posting Rich.

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