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Abdu1's avatar
Abdu1
Explorer | Level 3
2 years ago

Someone used my email to create an account

Someone created a dropbox account using my personal email (it was identical but without a point. For example name.surname@mail.com and surnamename@mail.com) I didn't have a dropbox account so this p...
account access
Account Settings
Create or delete account
security
Rogaa's avatar
Rogaa
Helpful | Level 7
2 years ago

Hi there, 

 

If you said that you don't have a Dropbox account, and that person attempting to create an account using your information, as long as it is you who received the verification email, and was able to even change the password, then that is one good indication that the impostor is not able to receive the verification email. But, just to make sure that your information is protected even if you don't have a Dropbox account, you can always report this incident to our Abuse team by clicking on this link : https://www.dropbox.com/report_abuse . Make sure to state in details what has happened and provide an active contact information as well for our team to communicate with you. 

 

I hope that helps. 

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