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Forum Discussion
strange files in activities
Hello, for some time now, in my Dropbox activities, there's a file named "bonus scommesse.jpg" that I didn't create. It is displayed occasionally, not by my doing, and it requires access to be opened, but there's no trace of the file in Dropbox. Why is this happening? Is there any solution to delete it?
23 Replies
- Jay
Dropbox Community Moderator
Could you try right clicking the file in the Dropbox desktop application and see what options you get there, and if it's possible to remove the file?
Do you know of anyone who might've shared this file with you by accident, and then removed the access?
- Hi. Unfortunately the only option is "open", and No, i don't know Who might have shared this file
- Hannah
- Yes, sure
- Hannah
Thanks, Lordarioch77, I just emailed you, so I'll see you there!
Hi Hannah, I've received an automated response on email with a link to a ticket, but when I click on the link I return to the generic page of Dropbox Support and I cannot see anything about the ticket.
- Jay
Hi Lordarioch77, I'd recommend replying to the support ticket via email in order for us to look into this in more detail.
Hi, I have the same problem, bonus scommesse.jpg, I don't know this file, how I can delete it?
- Walter
Hi there mypointviews - thanks for bringing this to our attention.
Would it be OK if we reached out via email to have a further look internally?
- I contacted support via chat and it didn't solve the problem. I'm deleting my Dropbox account because this unknown file is bothering me a lot
