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SGAHT's avatar
SGAHT
New member | Level 2
20 days ago

"The CAPTCHA response was not verified successfully, please try again".

Trying to set up a new dropbox account under a company email address and am getting this error - happening on multiple devices and different browsers 

Can log in under my personal account with no issues 

Error produces on both audio and visual CAPTCHA's 

account access
Error Messages
security

1 Reply

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  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    20 days ago

    Hey SGAHT! Thanks for posting on our forum today. 

    Do you mind sending over a screenshot of the error you mention? It’d be great to have a visual.

    It may also be a good idea to test this via an incognito window on your browser (in case you haven’t already). 

    Keep me in the loop for more updates.

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