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A28
3 years agoExplorer | Level 3
Thought DROPBOX auto-closed for inactivity since 2018. Now find Dropbox is STILL ALWAYS ON (hidden)
May Dropbox account was used on cell phone in 2015 to save photos. After this, I used my IMAC only to check Dropbox activity about twice per year when I got their emails. By 2018, I was assured by D...
- 3 years ago
Hi A28, thanks for bringing this to our attention.
When you say you checked your Dropbox account twice a year, does this mean that you logged into the account on the Dropbox site when you got the email?
If the Dropbox desktop application isn't signed into any account, then it wouldn't be able to access any data on your machine, since there is nothing to sync to. You can access and download the data from the site, and if need be, delete the account afterwards.
Note that deleting the account is permanently, and it wouldn't be possible to recover the account or any data within after the deletion.
If you have any further queries, feel free to message back.
A28
3 years agoExplorer | Level 3
Absolutely not. I have not opened any device's Dropbox account since about 2018. (However, * a few days ago I did login, just to check what's going on.) Thanks for your help.
Hannah
Dropbox Community Moderator
3 years agoUnderstood, A28.
Well, in general, an account remains open if there's some kind of activity, but in any case, if you do not want to keep the account, you can of course delete it, by following the steps in this article.
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