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creativeadvantech's avatar
creativeadvantech
New member | Level 2
7 months ago
Solved

"Two-factor authentication text message couldn't be sent" error. I can't access my Dropbox account.

I am part of a group, however today I cannot log into the account from multiple PCs.  Tried many times and now I cannot even try because too many attempts.
account access
two factor authentication
  • Neal's avatar
    Neal
    7 months ago

    Hi creativeadvantech​!

    Thanks for reporting this issue. I’m happy to report that the issue you mentioned is now fixed and should be working properly.

    Apologies for any inconvenience this may have caused, and thanks again for bringing this to our attention.

    Please let me know if you need further assistance.

Mark's avatar
Mark
Icon for Super User II rankSuper User II
7 months ago

Use your emergency backup codes instead to access the account that way. 

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