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jhurtado's avatar
jhurtado
New member | Level 2
3 months ago

Unable to delete account (Error 500)

Dropbox Basic membership Question or Issue When I try to delete the account, I get an error 500 error on the last step.  I do not have any pending downgrade from a higher tier, and I have tried on ...
Create or delete account
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jhurtado's avatar
jhurtado
New member | Level 2
3 months ago

After some back and forth with support, they were finally able to remove my dropbox account for me by my request.  Thank you!

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 months ago

We're happy to hear it's sorted after all and thanks for keeping us in the loop too jhurtado 

Enjoy the remainder of your week and take care! 

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