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Shom's avatar
Shom
New member | Level 2
2 years ago

Unable to login as I'm not receiving the 6 digit code

Hi. 7 years ago I created account on dropbox and it worked normally. Few times I changed devices, but there was no problem with logging in. After some time, I could not log in anymore, even with access to the email - I am still not getting this 6 - code.
Is my account blocked, deleted, is there any option I could ever log in again?

account access
Dropbox Passwords

1 Reply

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi there Shom - sorry to hear you're having issues with this.

     

    From what I gather you must be referring to one time code to log into your account - right?

     

    If you can't find the email in your spam/junk folder as well, may we reach out via email to investigate further? 

     

    Thanks!

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