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Forum Discussion

recrucial's avatar
recrucial
Helpful | Level 6
4 years ago
Solved

Unable to login S Mode

Able to login ok via web but when opening in S Mode app cannot login due to reCAPTCHA, you enter username/password fine, then reCAPTCHA comes up, complete that as required but then after clicking ver...
account access
desktop
Error Messages
  • Capital House's avatar
    Capital House
    4 years ago

    I noticed the app was just updated, so I tried again.

    I can now login successfully just with email and password and no reCAPTCHA window, blank or otherwise appears.

    Thanks

bdipert's avatar
bdipert
Explorer | Level 3
4 years ago

I'd be happy to submit a ticket if I could figure out how to do so. I can't seem to get past the "Chatbot", which offers up unhelpful suggested answers to whatever question I enter ("can't log into Dropbox using the S Mode app") but seems uninterested in letting me proceed to actually file a ticket.

 

More precise instructions, ideally bypassing the annoying Chatbot, would be greatly appreciated.

 

I'm using the "S Mode" app on a Surface Pro X running Windows 11 for Arm, by the way....because Dropbox still refuses to release a full-featured Dropbox client for Windows for Arm...grr....

recrucial's avatar
recrucial
Helpful | Level 6
4 years ago

Hi Nancy 

I have this issue also!

  • Chris12345's avatar
    Chris12345
    New member | Level 2
    4 years ago

    I have this issue also

    • Chris12345's avatar
      Chris12345
      New member | Level 2
      4 years ago

      Hi,

      I cannot login via Windows 11s App.

      It keeps me in a "I am not a robot" loop from reCAPTCHA

      Tried everything and running out of ideas...

    • bdipert's avatar
      bdipert
      Explorer | Level 3
      4 years ago

      FYI Dropbox just posted an app update that fixed the perpetual reCAPTCHA loop issue, at least for me. Hit up the Microsoft App Store on Windows 10/11 for it if it hasn't yet been auto-pushed to you.

       

      Now if they'd just release a full-featured Dropbox client for Windows for Arm....

      • svensven's avatar
        svensven
        Explorer | Level 4
        4 years ago

        My Dropbox for S-mode was updated automatically today, so it is now possible to logon and access the Dropbox data. However, IO can find no Dropbox on my PC. It should be added automatically. 

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