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Forum Discussion

recrucial's avatar
recrucial
Helpful | Level 6
4 years ago
Solved

Unable to login S Mode

Able to login ok via web but when opening in S Mode app cannot login due to reCAPTCHA, you enter username/password fine, then reCAPTCHA comes up, complete that as required but then after clicking ver...
account access
desktop
Error Messages
  • Capital House's avatar
    Capital House
    4 years ago

    I noticed the app was just updated, so I tried again.

    I can now login successfully just with email and password and no reCAPTCHA window, blank or otherwise appears.

    Thanks

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi everyone, I hope you’re all doing great. 

 

For anyone who’s still having this issue, can you please go here and open a ticket/email with our support team? 

 

After you’ve done so, please make sure to send me your ticket numbers here.

 

Thanks!

svensven's avatar
svensven
Explorer | Level 4
4 years ago

Following your suggested link I get two possibilites: Ask Dropbot or Visit he Community. I can't see there is any possibility of filing a ticket there.

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