Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Users receiving a lot of spam emails from no-reply@dropbox.com
users receiving a lot of spam emails from no-reply@dropbox.com , how to block these and allow only legitimate emails.
Rich,
We cannot get into his account, he contacted support. When he goes to reset his password, he doesn't receive the email link to reset. Which I assume is because the reset email could have been changed.
The email is sourcing from no-reply@dropbox.com.
We need to have an admin go in and reset his account and sign out of all devices. He has tried though chat to get this accomplished and it hasn't happened yet.
Rich
Super User II
Super User II
cps_1 wrote:
We cannot get into his account, he contacted support.
How did he contact Support? Does he have a ticket number? If so, reply here with it and a Dropboxer may be able to check on the status.
If he hasn't opened a ticket, have him contact Support directly by visiting the Support page while you're NOT signed in to a Dropbox account, including these forums, and he'll see an option for sign in issues. It's best to use an Incognito or Private browsing session to make sure he's not signed in.
