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Theresa's avatar
Theresa
Icon for Community Manager rankCommunity Manager
4 months ago

Important Information about Dropbox Paper: Moving to Web Only Access.


We’re making an important change to how you can access Paper. Starting October 9, 2025 the iOS and Android mobile and beta desktop apps will no longer available for download.

Why the change? We’re focusing on giving you the very best Paper experience on the web, making it easier, faster and more seamless than ever.

Here’s what you can expect:

  • All your Paper documents will continue to be securely stored.
  • You’ll be able to access your documents anywhere and at any time from paper.dropbox.com.
  • You’ll no longer be able to download the Paper desktop app from the app stores.

With the easy-to-use Paper on web, you can:

  • Work anywhere with seamless access across devices and browsers.
  • Enjoy the latest features and improvements thanks to automatic updates.
  • Write, edit, and comment just like before.

To get started, simply log in at paper.dropbox.com on your favorite browser.

We’ve also created this guide to walk you through this change. And of course, if you have questions, you can reply here or reach out to our support team - we’re happy to help.

Thank you for your understanding and support as we make this transition and for being part of our Paper community. We’re excited to continue serving you on the web. 

2 Replies

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  • johnweidner's avatar
    johnweidner
    Collaborator | Level 9
    4 months ago

    Web access is working very well for me on my iPhone 16 so far. At first it seemed bad that the search bar at the top of the list of Papers  is gone. But there’s a little box at top left that gives an alphabetical list. And text doesn’t turn yellow. Yay! There’s a tiny keyboard symbol that means “edit.”

  • bengal_puppy's avatar
    bengal_puppy
    Explorer | Level 4
    3 months ago

    To reiterate from Category: English | The Dropbox Community

    Dropbox Paper via web doesn't work on android since it keeps popping up to open the paper file on dropbox's main/official app (not the paper app) which is not capable of opening paper files either. And due to that mandatory popup the browser on Android can't open the paper file using website either! I have tried uninstall dropbox official app. Browser on android still keeps popping up to open those docs in dropbox app. 

    It's not good idea to discontinue the app without fixing the integration so paper on web app at least works on phones.

    As a result, we are completely locked out of paper docs on Android phones!

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