We Want to Hear From You! What Do You Want to See on the Community? Tell us here!

Forum Discussion

arletebernal's avatar
arletebernal
Explorer | Level 3
8 years ago

Pagamento

Eu passei da conta plus para a conta sem tarifa há 2 meses e ainda estão me cobrando a tarifa da conta plus.

1 Reply

Replies have been turned off for this discussion
  • Winícius's avatar
    Winícius
    Icon for Super User rankSuper User
    8 years ago
    Olá, arletebernal!

    Assuntos de cobrança e pagamento precisam ser tratados com a equipe de suporte. Entre com sua conta Dropbox e acesse a página www.dropbox.com/support. Eles irão esclarecer sobre o ocorrido.

About Faça uma pergunta

Node avatar for Faça uma pergunta
Encontre respostas nas conversas iniciadas por outros usuários. Se não encontrar o que está procurando, faça uma pergunta.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!