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[Dropbox Sign]: Glitch when adding a placeholder text
I need urgent help with Dropbox Sign! There is a glitch whenever I try to add Placeholder text. It doesn't stay after being typed. I've tried this in Firefox and Safari (with cleared caches). I've never had this issue before.
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To save you (and anyone else who reads this) some time, here's the response I got from Dropbox: "Our engineers are aware of the problem and are working on a solution. We'll update you shortly on this issue."
Thanks, christinema --so the email didn't help that Hannah sent?
i am having the same issue.
To save you (and anyone else who reads this) some time, here's the response I got from Dropbox: "Our engineers are aware of the problem and are working on a solution. We'll update you shortly on this issue."
There's nothing we're doing wrong on our end. Hopefully, they fix this soon.
- Walter
Dropbox Community Moderator
Hey Rayyan182 - sorry to hear about this and thanks for letting us know.
If you get the same results after clearing your browser's cache and/or on another browser, may we reach out via email to have a further look internally?
yes correct i am having the same issue even after clearing your browser's cache and/or on another browser. okay do reach me.
I just tried again in an incognito window, with no extensions or plugins running, on two separate computers. The same problem persists. I am unable to add Placeholder text to fields. I would really appreciate if you could reach out to me via email to look internally.
- Walter
Hey there RichardNeedsHelp - thanks for bringing this to our attention.
If this persists on an incognito window with no extensions or plugins running as well, may we reach out via email to have a further look internally?
Thanks!
I tried this twice as you specified on two separate computers, but the problem persists. Please reach out to me via email to resolve this. I really need this fixed.
- Hannah
Hey RichardNeedsHelp, I just sent you an email, so we'll continue there.
Thanks!
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