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Greg Forster's avatar
Greg Forster
New member | Level 2
3 years ago
Solved

I'm trying to send a document for signature and it won't allow me to progress beyond "place fields"

I'm sending a document for signature. On the "place fields" screen I've placed my fields. But the "next" button will not light up and become clickable. It remains grey and inert. Help! How do I progr...
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  • Greg Forster's avatar
    Greg Forster
    3 years ago

    I solved the problem by sending the document to each person in the group individually. I don't know why I was having trouble sending it to a group, so that's a workaround rather than a solution. But thanks for your note!

timmalloy's avatar
timmalloy
Explorer | Level 3
2 years ago

i'm attempting to send a template (6 documents) to prospective clients to sign to hire me at their attorney and cant' get the next button to appear after ive inserted thier name and email address

timmalloy's avatar
timmalloy
Explorer | Level 3
2 years ago

i sent the screen shot to nancy this morning 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey timmalloy, there doesn't seem to be a screenshot attached in this thread. 

     

    I also checked and it doesn't seem to be on a different thread either. Where did you attach the screenshot exactly? 

     

    Do you notice this behavior on multiple browsers too? 

    • timmalloy's avatar
      timmalloy
      Explorer | Level 3
      2 years ago

      i ttached it to an email to community@dropboxforum.com

      • Megan's avatar
        Megan
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        I'm afraid that wouldn't work timmalloy. 

         

        You should be able to attach it here, using the camera-like icon when trying to respond back to us. 

         

        Can you give this one a go? 

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