Forum Discussion

SalesforceFW's avatar
SalesforceFW
Explorer | Level 3
2 years ago

Salesforce - I cannot merge Opportunity Line Items to a new template

Hope someone can advice.

 

I am creating a template to be used on the Opportunity but I cannot seem to merge Opportunity Line Items to the template. Is it possible?

11 Replies

Replies have been turned off for this discussion
  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator

    Hey SalesforceFW, thanks for reaching out to us.

     

    Are you doing this through Dropbox directly?

     

    Can you guide us through the steps you're following for this process, so we can assist you further?

     

    Thanks!

    • SalesforceFW's avatar
      SalesforceFW
      Explorer | Level 3

      Hi Hannah. I am doing this on the DropSign app within Salesforce. I am editing the templates. When I come to the merge fields section, I'm not sure how to pull the Opportunity Line Items onto the selection

      • Hannah's avatar
        Hannah
        Icon for Dropbox Community Moderator rankDropbox Community Moderator

        Thanks for the update, SalesforceFW.

         

        I would suggest reaching out to Dropbox Sign support directly for further assistance on this.

         

        You can do so through this page.

About Dropbox Sign

Node avatar for Dropbox Sign
Ask your Dropbox Sign questions here.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!