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Lisa sinclair's avatar
Lisa sinclair
Explorer | Level 3
3 years ago

signature request for multiple documents & pdf links

Hi guys, I have two questions.  first one, I would like to send more then one document at a time for signature.. is this possible? upon reading the help articles, it provides instructions to click o...
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey Lisa sinclair, thanks for reaching out to the Dropbox Community.

 

You should be able to send multiple documents for signature, if you're signed in to a Dropbox Sign account.

 

Through the Dropbox website you can only send one document at a time.

 

As for the links in your documents, can you let me know a bit more?

 

Do they appear as links, but give an error when clicked on? Or do they just appear as text?

 

Keep me posted!

  • Lisa sinclair's avatar
    Lisa sinclair
    Explorer | Level 3
    3 years ago
    Hi Hannah, thank you for your prompt reply,
    I just signed into Dropbox sign to see how it works, however it’s only saying I have the basic plan “free” I have a bank statement showing I paid $305.03 AU on the 8th of Dec when it was hellosign..

    Also re the PDF links, it’s just displaying as txt, it doesn’t do anything when I click on the links
    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Hi Lisa sinclair, could you try contacting the Dropbox Sign support directly using this link with your queries? They would be better placed to look into this matter further.

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