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App tells me I can switch to File Provider but it won't do it

App tells me I can switch to File Provider but it won't do it

Chipito
New member | Level 2

Hi I'm on macOS 14.3 and dropbox keeps giving me the notification "Dropbox for macOS on File Provider is now ready Update Dropbox to use it on the latest version of macOS on File Provider." But when I run the update, nothing changes. I'm running v191.4.4995. I've tried downloading and installing, too.

1 Accepted Solution

Accepted Solutions

Jay
Dropbox Staff

Hi @Chipito, thanks for posting today!

 

Could you try quitting all other open apps on your computer, and then try clicking that option again in the app. 

 

Keep me posted!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

3 Replies 3

Jay
Dropbox Staff

Hi @Chipito, thanks for posting today!

 

Could you try quitting all other open apps on your computer, and then try clicking that option again in the app. 

 

Keep me posted!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Chipito
New member | Level 2

That worked! Thank you. I was confused because it didn't tell me to do that as part of the upgrade process...in fact it tells you it will do everything in the background and you can keep working. Maybe the install language should change.

Jay
Dropbox Staff

No problem, generally everything can run normally, but in rare instances, some apps might affect the migration, so quitting them would help it through.

 

Glad to hear it was successful. Enjoy the rest of your week!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

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    Chipito New member | Level 2
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