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Forum Discussion
_robin_
5 years agoHelpful | Level 6
Apple Silicon (M1) Desktop Sync Compatibility
Please can you upgrade the Dropbox app so that it works natively on Apple Silicon Macs (M1) without Rosetta.
Rosetta is not an option as it annihilates the battery.
This may be a duplicat...
- 4 years ago
Hi all,
Native Apple silicon support is now fully available. All users with Apple silicon devices will receive the native version of Dropbox automatically. If you would like to update your device manually, you can do so by clicking on the latest Stable Build and downloading the Offline Installer (Apple Silicon) file. For more information, visit the Dropbox Help Center.If you need assistance with anything else, please feel free to create a new thread and our community team will be happy to assist.
jekratz
4 years agoCollaborator | Level 9
If you don't already have it it should download automatically.
snmorbe
4 years agoCollaborator | Level 8
jekratz Walter thanks for you answer and post. You tell me it will automatically update.
1. How can I check if I have the M1 Stable version? I don't want the beta version. How can I check if I have this stable M1 version?
2. And do I need to do something about the version with Rosetta?
I really don't know how this all works. Thanks for the help.
Sonja
- jekratz4 years agoCollaborator | Level 9
Open Activity Monitor on your Mac, go to the CPU tab, right click on the header and add "Kind" if its not already selected. That will show Apple or Intel depending. But honestly I haven't found the M1 native version to be any better in resource usage here than the Intel one.
- jekratz4 years agoCollaborator | Level 9
And no...it will just automatically install the Apple Silicon version and remove the Intel version.
- snmorbe4 years agoCollaborator | Level 8
jekratz thanks a lot for your help. I saw I have version 142.4. 4197 (update of 17 february 2022) and Apple system information tells me it is 'intel'. You can see this in the picture in Dutch 'soort'= 'kind'. I found this information another way (not with Activity Monitor, but I will look there too). Dropbox told me this is a stable version working with Rosetta. So I have to wait for the stable version of M1 version. I don't want beta version. Thanks for your help.
- jekratz4 years agoCollaborator | Level 9
You will get it the next update.
- jlaguna4 years agoExperienced | Level 12
snmorbe There is currently no non-beta, a.k.a. release, version for Apple Silicon. If you haven't selected the "Early releases" option in your Dropbox Settings (on the website), you will still be running the Intel version. The Intel version, which uses Rosetta 2, generally works just fine, although some folks are reporting high CPU and/or RAM usage. FTR, I found the Intel version on my 2021 MacBook Pro (M1 Pro chip) to work quite well, with very low demands on CPU and RAM despite the need for Rosetta 2. (You can confirm that you are running the Intel version and check on its CPU and RAM usage with the MacOS Activity Monitor app, as jekratz notes.) Unless the Intel version is giving you problems, I would suggest simply waiting until you are upgraded automatically with a stable release (though God only knows how long that is going to take).
- jekratz4 years agoCollaborator | Level 9
There is an M1 official release. It is no longer in beta.
https://www.dropboxforum.com/t5/Dropbox-desktop-client-builds/Stable-Build-142-4-4197/td-p/578106
That is the latest official release.
- snmorbe4 years agoCollaborator | Level 8
jekratz You tell me that this is the officieel stable M1 version: https://www.dropboxforum.com/t5/Dropbox-desktop-client-builds/Stable-Build-142-4-4197/td-p/578106
This version is on the Macbook Pro: version 142.4. 4197. But the system information under 'kind' is telling me it is Intel. See my picture.
- jekratz4 years agoCollaborator | Level 9
And God has nothing to do with it 😉 I was on Intel prior to the 142.4.4197 release and it auto-updated to Apple Silicon with that release. I do not have beta releases selected.
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