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Re: Dropbox doesn't work on my Mackbook Pro M1 13"

Re: Dropbox doesn't work on my Mackbook Pro M1 13"

snmorbe
Collaborator | Level 8

@jlaguna and @Emmet and @jekratz Our problem is solved. We got the update this morning: 3 March 2022. So now we also have native apple silicon. I can see this in the system overview (click on about Apple, system overview, apps) and I can see this in de Activity Monitor. It is also another version number, no longer 142.4.4197. So there was an update this morning and everything is working fine.

Thanks to all!

Re: Dropbox doesn't work on my Mackbook Pro M1 13"

jlaguna
Experienced Collaborator | Level 12

@snmorbe Glad to hear it!

Re: Dropbox doesn't work on my Mackbook Pro M1 13"

Michael C.143
Explorer | Level 3

It seems I have the native version, but I still see one Intel process. Why would this be?

 

Screenshot 2022-07-10 at 12.45.09.png

Re: Dropbox doesn't work on my Mackbook Pro M1 13

jlaguna
Experienced Collaborator | Level 12

@Michael C.143 Perhaps there were vestiges of the Intel version remained when you were updated? I would use something like App Cleaner and Uninstaller to do a complete uninstallation and then reinstall the latest (non-beta) version via the Dropbox website.

Re: Dropbox doesn't work on my Mackbook Pro M1 13"

jekratz
Collaborator | Level 9

Dumb question but did you reboot? That seems like a stuck process that's hanging out but using no CPU time.

Re: Apple Silicon (M1) Desktop Sync Compatibility

Richard115
New member | Level 2

That should be stated as follows: Apple supports your archaic legacy Intel binaries via Rosetta. Apple has it. Not you, You took no action.

 


But even if Rosetta is a remarkable piece of software engineering (done by Apple, not you), you would know if you had even the least idea that your bloated software uses more resources than a virtual machine.

 

Apple supports everything; you don't.

Re: Dropbox doesn't work on my Mackbook Pro M1 13"

Richard115
New member | Level 2

Hi Michael C.143

Maybe there were still traces of the Intel version when you updated? I would completely uninstall everything using a programme like App Cleaner and Uninstaller, then reinstall the most recent (non-beta)  version via the Dropbox website.

Need more support?