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Apple Silicon (M1) Desktop Sync Compatibility

Apple Silicon (M1) Desktop Sync Compatibility

_robin_
Helpful | Level 6
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Please can you upgrade the Dropbox app so that it works natively on Apple Silicon Macs (M1) without Rosetta.

 

Rosetta is not an option as it annihilates the battery.

 

This may be a duplicate of the below idea however that started for ARM processors in general and you haven't looked at it in 6 years so starting an Apple specific idea in the hope you see it.

https://www.dropboxforum.com/t5/Dropbox-ideas/Desktop-app-with-syncing-for-devices-with-ARM-processo...

 

There are also lots of comments on this thread to help support the case for demand: 

https://www.dropboxforum.com/t5/Dropbox-installs-integrations/Dropbox-Apple-Silicon-M1-install/td-p/... 

496 Replies 496

Walter
Dropbox Staff
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Hi all,

 

I just wanted to mention that starting today, native Apple silicon support will begin automatically rolling out, with availability to all users in the coming weeks.

 

While this rollout is in progress, users can receive immediate access to native support by opting in to our early releases. For more information, you can visit this Help Center article.


Walter
Community Moderator @ Dropbox
dropbox.com/support


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strutton
Helpful | Level 5
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Does the latest build do anything to improve the amount of memory dropbox is using? It's by far the largest memory hog on my M1 machine. 

jlaguna
Experienced | Level 12
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@strutton You're using the Apple Silicon beta? That would be discouraging, since that was one of the biggest knocks against the Intel/Rosetta-2 version.

JoeRegu
New member | Level 2
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That’s correct on the beta I only saw a small reduction in memory usage from the Rosetta.

jlaguna
Experienced | Level 12
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The Intel version ran just fine on my 2021 MacBook Pro; the Apple Silicon beta has been a nightmare and it still isn't working right — Finder icons are missing (no green checkmarks for sync'd files) and the icons that are there give bad information; and, most egregiously, it moved my Dropbox folder from ~/Documents to ~/Library/CloudStorage without asking or even informing me (which caused syncing to hang) and so far it refuses to allow me to move it back to ~/Documents. And not a word from Dropbox in response to repeated queries about these problems. That said, my M1 Air at work got the auto upgrade to the Apple Silicon version and it's working flawlessly — Finder icons are all there, it is sync'ing well, and it didn't move my Dropbox folder.

Tacitus24
Collaborator | Level 8
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I'm doing a clean install of all apps on a new M1 Macbook Air.  Can someone give me a link to a native M1 version of the DropBox client or is it a universal installer?

cicorias
Helpful | Level 5
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Really that would help

Hear that dropbox help your customers build trust that you can actually write good solid reliable software

cicorias
Helpful | Level 5
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Thoughtless and ignorant of their product managers. Amateurs writing mass market software

snmorbe
Collaborator | Level 8
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How do I get the M1 app dropbox on Macbook Pro (not a beta version)? 

jekratz
Collaborator | Level 9
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If you don't already have it it should download automatically. 

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