Apps and Installations
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I've just recently tried to install Dropbox Capture to replace my Loom account, but after installing the app, I do not have the icon in my menu bar, and I cannot find how to record any videos with it. I'm on MacOS and I see the process running in the Activity Monitor, but no luck using the software.
Any ideas what might be causing this?
Hi @Alex_P, I'd be happy to help!
Have you tried uninstalling the re-installing the app by any chance? If not, can you give this one a go?
If you could also let me know the OS version that you have installed on your Mac, that'd be amazing.
Keep me posted!
I have the exact same issue. Tried uninstall and reinstall. Also MacOS Monterey 12.5. I was never prompted to sign in to my dropbox account. When I clicked on the app, it didn't do anything. However, it must be open because it won't let me remove it. I had to restart the computer in order to remove it and reinstall it. It still won't work.
Hey guys, happy Friday to both of you!
Can you try connecting to a different WiFi or using cellular data, is possible?
Also, do you have any antivirus / security settings installed on your machine, by any chance? If you do, can you try disabling them temporarily, see if it does the trick?
Hi Megan, I tried connecting to cellular service and still no luck. I'm about to try shut down all programs and try to open dropbox capture and see if it works. I will be back with results shortly.
I am having the same issue. macOS Monterey version 12.5
M1 Max chip
In "Activity Monitor", it is showing up as "Intel." The process is running but nothing on the menu bar.
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