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Re: Dropbox Installer will not start on new M2 Macbook Air

Dropbox Installer will not start on new M2 Macbook Air

Ted G.
Collaborator | Level 8
Go to solution

Fix This!!

 

**bleep** it with this freaking product.

 

15 Replies 15

jk26
Explorer | Level 4
Go to solution

Can please anybody explain how to make dropbox for on a m2 macbook air.

Please, just post a link to the right download link.

 

Downloaded several versions of dropbox installer. After installing and signing it, the blue square are moving... and moving... but nothing happens. So annoying! 😞

Jay
Dropbox Staff
Go to solution

Hi @jk26, the link for the latest stable build on a Silicon Mac device can be found here.


Jay
Community Moderator @ Dropbox
dropbox.com/support


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jk26
Explorer | Level 4
Go to solution

Hi, 

thanks for the link. Unfortunately, my dropbox still does not finish setting up. 

I can download and install it, but after signing in, a window opens which says 'set up dropbox' with two blue squares moving. This process never stops… nothing happens even hour laters. 

 

What can I do??? It's really annoying. I have a new macbook air M2. 

Megan
Dropbox Staff
Go to solution

Hi @jk26, do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?

 

Also, can you try to install the Dropbox application using our offline installer, to see if you get a different behavior?

 

This will help me to assist further!


Megan
Community Moderator @ Dropbox
dropbox.com/support


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jk26
Explorer | Level 4
Go to solution

ok, this worked. 

I think, the problem was I just had to sign out from other devices. sry, didn't got this before. thanks. 

Megan
Dropbox Staff
Go to solution

Hi @jk26, no worries! 

 

I'm happy to hear everything is back on track. Have a lovely weekend ahead,enjoy! 


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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