Dropbox and Windows 11 - not autostarting

[Neil_Stanley]

Although all the settings say it should be, my recently installed copy of Dropbox on a new W11 machine is not autostarting on switch on. I'm having to start it manually. One PC and 2 iOS systems can use the account. Old PC previously disconnected.

Any ideas? Thanks.

[Jay]

Are you referring to this General tab in your screenshot? We're referring to the Preferences in the Dropbox desktop application which can be access from the system tray.

[Neil_Stanley]

This has always looked like this.

Neil

[Hannah]

Thanks for the updates, @Neil_Stanley.

Did you get the chance to try the advanced reinstall, after all?

Do let us know what happens, once you do!

[Neil_Stanley]

It'll be a week or so before I get a chance.

[Neil_Stanley]

Been away so hadn't been able to try anything until this morning.

Started by using the Settings option to delete Dropbox installation from the PC. It hung, so I looked for the Dropbox program folder and used the delete option there. That worked.

Downloaded and re-installed Dropbox - didn't auto-start so I checked the Settings. Wasn't selected. 

Selected it and restarted, and all seems ok now. (Mind you I haven't restarted again and again since!)

[Hannah]

Thanks for keeping us in the loop, Neil!

I'm glad to see that it works now. Make sure to let us know if anything happens, though.

Other than that, have a great week ahead!

[TERRACE_87]

No way in the world am I uninstalling and reinstalling Dropbox. I have large amounts of files that would unsync then resync. 

[Hannah]

Hey @TERRACE_87, thanks for the nudge here.

Uninstalling and reinstalling the Dropbox application on your computer, won't affect the files in your Dropbox folder.

Once it's reinstalled, the application will just re-index your files to check for changes.

Are you having some kind of issue that you're trying to troubleshoot?

[TERRACE_87]

I think my firewall started to block programs, affecting which open at startup (Windows 11 PC.) No matter what I did I couldn't get Dropbox to open at startup. After my message here I ended up uninstalling the Windows app of Dropbox and reinstalling it. I had to set up again which folders to selective sync but it looks to be back to normal now.

[Hannah]

Thanks for keeping us in the loop about this. 

I'm happy to see that the issue seems to be resolved now. 🙂

If you need anything else, make sure to give us a shout!