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Although all the settings say it should be, my recently installed copy of Dropbox on a new W11 machine is not autostarting on switch on. I'm having to start it manually. One PC and 2 iOS systems can use the account. Old PC previously disconnected.
Any ideas? Thanks.
@Neil_Stanley wrote:
Tried that (144.4.4491) - on reboot still no tray icon but DbxSvc exists in Task Manager.
Go into Windows Settings/Apps/Startup and make sure Windows hasn't disabled the startup of Dropbox.
Have you tried a reinstall?
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Tried that (144.4.4491) - on reboot still no tray icon but DbxSvc exists in Task Manager. File moved to Dropbox folder didn't appear on other devices until I forced Dropbox start (when 3 additional Dropbox tasks appeared in Task Manager as did tray icon).
Thanks.
@Neil_Stanley wrote:
Tried that (144.4.4491) - on reboot still no tray icon but DbxSvc exists in Task Manager.
Go into Windows Settings/Apps/Startup and make sure Windows hasn't disabled the startup of Dropbox.
Thanks, that found it - I had looked there previously and it had been set to start.
Oh dear! This morning it's still set correctly but Dropbox didn't start up on it's own.
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Hi,
Been with Dropbox since it first became available so on the basic plan now with 3 devices linked (PC and 2 x iOS).
Neil
Hi @Neil_Stanley , sorry to jump in here!
When you access your app's preferences, in the General tab, there should be an option to start Dropbox on system startup. Can you ensure that the option is checked?
If that is indeed checked, then I'm afraid you'd need to do an advanced reinstall as Jay suggested, while unlinking some of your devices.
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Nothing in General - all other locations are ticked as start on start-up.
I'll have to try the full reinstall with both iOS systems detached from the account - might be a day or so.
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