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birjj's avatar
birjj
New member | Level 2
3 years ago

Endless "DropboxFileProvider is downloading a file" popups

Running on MacBook Pro, macOS version 12.7.1, Dropbox v187.4.5691 

I have just switched to Dropbox, and am in the process of synchronizing my files. I moved my files to the Dropbox File Provider directory to let them sync, right-clicked the subdirectory I want accessible offline, and chose "Make available offline". 

This immediately started an infinite loop of Dropbox opening popups saying "DropboxFileProvider is downloading a file from com.getdropbox.dropbox", 2-3 popups a second until it started lagging a lot (video available at removed). 

Is this a known problem with Dropbox for macOS with File Provider? 
This is certainly causing me to be extremely concerned about whether Dropbox is usable for daily work.

1 Reply

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi birjj, let's jump right into this! 

     

    Do you notice this infinite loop of Dropbox pop-ups only when you make your files available offline? 

     

    If you could attach a few screenshots back here to us, that'd be amazing, in order for us to have a visual too. 

     

    Keep us posted, and we'll take it from there! 

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