Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
I am using ios12.1.4 and Dropbox 136.2.2. Dropbox doesn't have the passcode enabled but nevertheless does not show up as a location in the files app. FileBrowserGo does, so something is working, but why not Dropbox? Is there a workaround?
@billspears wrote:
No, it just gives me iCloud Drive, On my iPod (File Browser Go and Garage Band), and Recently deleted (empty). No Dropbox.
If Dropbox isn't listed as an available location after tapping on Edit, uninstall and reinstall the Dropbox app. Note that if you do, any files or folders you had marked as available offline will need to be marked as such again.
Thanks for the quick response. No, it just gives me iCloud Drive, On my iPod (File Browser Go and Garage Band), and Recently deleted (empty). No Dropbox.
@billspears wrote:
No, it just gives me iCloud Drive, On my iPod (File Browser Go and Garage Band), and Recently deleted (empty). No Dropbox.
If Dropbox isn't listed as an available location after tapping on Edit, uninstall and reinstall the Dropbox app. Note that if you do, any files or folders you had marked as available offline will need to be marked as such again.
This fixed it. Previously the edit button in Files wasn't showing anything else than the displayed locations. Now it shows Dropbox and I can select it. Thanks a lot, also to gregoc who had the right idea.
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on Twitter or Facebook.
For more info on available support options, see this article.
If you found the answer to your question, please 'like' the post to say thanks to the user!