I forgot my Vault password
Hi @Maemae76, thanks for posting on the Community!
I'm sorry to hear about this. Have you tried these steps to reset the PIN on your Dropbox Vault?
If you get an error when doing so, please let me know!
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here! Interested in Community Groups? Click here to join!
Sorry to hear that @Maemae76!
Just to clarify, were you not able to reset the PIN with the steps under "Reset your PIN" in the article Jay linked above?
If not, is this due to not receiving the reset email?
Let me know where you're running into an issue with this!
Daphne
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below. Still stuck? Ask me a question! Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
Hey @Maemae76, have you tried doing this from another browser or an incognito window?
If you have, maybe clearing the cache will do the trick instead.
Lusil
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below. Still stuck? Ask me a question! Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
Hey @Maemae76, have you tried doing this from another browser or an incognito window?
If you have, maybe clearing the cache will do the trick instead.
Lusil
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below. Still stuck? Ask me a question! Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
Top contributors to this post
-
Lusil Dropbox Staff
-
Maemae76 Explorer | Level 4
-
Daphne Dropbox Staff
