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Linux - Unable to change Dropbox directory

Linux - Unable to change Dropbox directory

mike _.
Helpful | Level 6
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I'm using Fedora Workstation 25 with GNOME.

 

Trying to change the Dropbox directory results in the utterly useless message "Unexpected errors occurred. Your Dropbox is ok!".

 

Steps to recreate problem:

 

  • Dropbox directory is currently ~/Dropbox
  • Start Dropbox application by running ~/.dropbox-dist/dropboxd
  • Right click sys tray icon and select Preferences.
  • Click "Move…" button under Account > Location
  • Select directory /local on which my user has write permissions.
  • The message "Unexpected errors occurred. Your Dropbox is ok!" appears.

 

Observations:

 

  • The directory /local/Dropbox is sucesfully created.
  • One of the directories in ~/Dropbox is created in /local/Dropbox/ It's empty. Deleting that directory from ~/Dropbox before attempting the move doesn't help.
  • Selecting other directories on which my user has write permissions results in the same behaviour.
  • Permissions and ownership of my Dropbox directory and user's home directory are OK. (Troubleshooting advice for Linux at https://help.dropbox.com/desktop-web/move-dropbox-folder is pooly written. sudo is not needed on all those commands. "Internet menu" is not a thing in all (any?) desktop environments.)
  • There's a log file in ~/.dropbox/logs/1 but it's a binary blob so useless without something to make it human readable and I can't locate such a thing.
  • Deleting all my files from ~/Dropbox/  waiting for sync to complete and then attempting the move doesn't help.
  • When attemping the move after deleting all my files from ~/Dropbox/  /local/Dropbox/.dropbox.cache/ is succesfully created. It's empty.
  • Pausing syncing before attempting the move doesn't help.
  • There don't seem to be any options that can be passed to ~/.dropbox-dist/dropboxd to get more info.  (Adding --help prevents it running!)
66 Replies 66

dumon
Explorer | Level 4
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great, thank you much, I will give a try as I have time. I will let you know if it wroks for me) for now I have switched to another cloud ) Cheers, mate

dumon
Explorer | Level 4
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no it does not work for me (((

0x000000
New member | Level 2
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Hi dumon,
Mount any ext4 partition on ~/Dropbox/

Then delete ~/.dropbox 

Restart dropbox, it will give you option to select another location, later you can unmount new partition & completely delete ~/Dropbox folder.

 

hrvig
New member | Level 2
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I'm getting this exact error. Did you find a solution?

Jane
Dropbox Staff
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Hey @hrvig, can you elaborate a bit on that for me please? Do you have the same inquiry as the OP on this thread or a different one? Thanks in advance! 

 


Jane
Community Moderator @ Dropbox
dropbox.com/support

 

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hrvig
New member | Level 2
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Hey Jane, I'm dual-booting Debian 10 and Windows 10 on the same harddisc. I'm running Debian 10 on a ext4 partition and Windows 10 on ntfs partition. I want to store my files only once on my harddisc so I want a partition, which both debian 10 and Windows 10 can read/write. Initially I though ntfs could do it but Dropbox refuses to install on anything else than ext4 on my debian 10 partition. Any help would be appreciated 🙂

Jane
Dropbox Staff
Go to solution
Thanks for the detailed explanation @hrvig; kindly note that this is slightly different than what's been discussed here, however I’ll do my best to further advise! :slight_smile:
 
While making the Dropbox folder visible from both systems isn’t currently a supported configuration, you can still install the Dropbox desktop application for each user profile separately & utilize Selective Sync to reduce your overall resources usage & load of the client. 
 
Hopefully my message points you towards the right direction & please do let me know how you get on with my advice or if you have any follow-up questions!

 


Jane
Community Moderator @ Dropbox
dropbox.com/support

 

Heart Did this post help you? If so please give it a Like below. 
:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
:arrows_counterclockwise: Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

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